Safety & privacy

What's shared,
and when

Dogweek is built so the sensitive things stay private until there's a reason to share them. Here's the whole model in plain language — no terms to decode.

Three principles

How we decide, every time

Families control everything

Your family owns your dog's details. No sitter, daycare or neighbour reaches anything without your family saying yes first.

Access is per-dog and revocable

A link is for one dog, and lasts only as long as you want. End it and access stops the same second — next time they look, there's nothing there.

Least shared, by default

Every view shows only what the task needs. Microchip number and insurance simply aren't part of what a sitter or a daycare can see.

A sitter

Before, and after, you choose

The same person, two very different views — the line is the moment you accept.

Before matching
  • No full postcode
  • No dog's name
  • No notes
  • Only the area, time and pay
After you choose them
  • The full postcode
  • The dog's name and care notes
  • An emergency contact (vet)
  • Still no chip or insurance

When the walk is over, the dog's profile and the vet's number close again.

A daycare

Only the dogs you approved

A daycare is found with an enrolment code, but the code grants nothing on its own — it only lets a family request a link, which the family then approves per dog. Only then does the daycare see the dog's safe profile.

  • The safe profile — no chip, no insurance
  • Access ends when the family ends the link
  • Internal staff notes are never shown to the family
Request pending — family hasn't approved
↓
Approved — safe profile visible
BosseBreed · age · care
In short

The things that keep it safe

Sitters are 15+

Being a sitter requires being at least 15, checked when the profile is made.

Report or block

Every booking and conversation has "Report or block". A report reaches us at once. A block works both ways, cancels any future walks between you, and can be undone in Settings.

Details on accept only

The dog's name, your notes and your full postcode are never shared before the family has chosen a sitter.

Cancellations & no-shows

Handled in the open and recorded in the history, so patterns show over time.

Private photos

Photos of dogs and daily reports live in private storage, reached only through links that expire.

Delete and it's gone

Delete your account and your profile, photos, messages and sitter profile are removed — not hidden, removed. Walks you logged stay in your family's history, without your name.

Want every detail?

This page is the model in plain language. The privacy policy is the full version — what's collected, why, and your rights.